Frequently Asked Auto Transportation Questions
What is the procedure for transporting my vehicle?
Upon verbal approval of the quoted price Auto Movers & Co will then email/mail the required paperwork for signature. A deposit will be required and pickup and delivery dates will be stated on the signed contract. Two days prior to picking up your vehicle our office will contact you to schedule a pick-up time that is most convenient for you. When delivering your vehicle an Auto Movers & Co. representative will contact you upon arrival of your vehicle to our terminal so that we can schedule a delivery time.
How far in advance should I plan my vehicle shipment?
Placing your vehicle shipment order as far in advance as possible, will help ensure your vehicle is picked up and delivered within your requested time frame.
What forms of payment are acceptable?
Auto Movers & Co accepts all major credit cards, checks, cashier and certified checks and cash. 20% of the total amount is due as a deposit on the day you make the reservation. If you decide to just pay the minimum required deposit the remaining amount will be COD upon delivery of your vehicle.
How long will my car be in transit?
Transit time depends on many variables like for example the pick-up location, the time your vehicle is been picked up as well as unforeseen events like weather and road conditions.
How do I prepare my vehicle for transport?
Secure or remove any loose parts or specialty items such as ground effects, spoilers, fog lights, or wide mirrors, and lower or remove the antenna, if possible. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. Be sure that the battery is secure and has no leaks. Leave only about ¼ tank of gas in the vehicle, as a full tank of gasoline adds a lot of costly weight to the transport. Deactivate anti-theft devices. If you are going to a cold climate, make sure you have winterized your vehicle by adding antifreeze. Remove any car covers, and bras as they are not allowed during open transport.
Can I put personal items in my trunk or inside my vehicle?
Items stored within the vehicle may block the driver’s view when loading and unloading your vehicle or add additional weight to the vehicle; most importantly personal belongings in vehicles are not covered under the carriers insurance. If you choose to put items in your vehicle it is completely at your own risk. You may put up to 100 lbs. of personal items in the trunk of your vehicle. No firearms, hazardous materials, illegal substances or contraband may be placed in the vehicle. Auto transporters are not licensed to carry household goods. Carriers while in transit are subject to inspection by the DOT and can be fined up to $10,000 if found to be carrying household goods.
Is my vehicle insured while being transported?
Yes. All auto movers must carry insurance to be legal and approved by the DOT.